privacy policy
At Paragon Fence & Outdoor, your privacy matters to us. We respect your personal information and are committed to keeping it safe. This policy explains what information we collect, how we use it, and how we protect it when you visit our website or use our services.
information we collect
When you get in touch with us or use our services, we may collect:
Personal information: Your name, address, phone number, and email.
Payment information: If you make a payment, we collect details needed to process it (like credit card or bank information).
Website usage information: General details about how you use our site, such as pages visited or forms submitted, to help us improve your experience.
how we use your information
We use the information we collect to:
Provide and improve our services.
Respond to your questions or quote requests.
Process payments securely.
Keep our website and systems safe and running smoothly.
Occasionally share updates or helpful info (you can opt out anytime).
how we protect your information
We use a mix of physical, technical, and administrative safeguards, including encryption and access controls, to protect your information from unauthorized access or misuse.
sharing your information
We don’t sell or rent your personal data. We may share your information with third-party service providers who help us provide our services (like payment processors or hosting services) who help us operate our business, and only as needed. We may also share information if required by law.
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
CHATBOT & AI ASSISTANT DISCLOSURE
Paragon Fence & Outdoor may use an automated chat assistant on our website to help answer common questions and provide general information about our services.
This assistant may collect information that you choose to provide during the conversation, such as your name, phone number, email address, city, or project details.
Conversations with the chat assistant may be stored and reviewed by members of our team for the purposes of:
Responding to estimate requests
Following up on service inquiries
Improving the accuracy and usefulness of the assistant
Any pricing ranges or project estimates provided by the assistant are general estimates only. Final pricing may vary depending on site conditions, materials, project scope, and other factors. A formal quote will always be provided by a member of our team after reviewing the details of your project.
The assistant is designed to answer questions using information provided by Paragon Fence & Outdoor. If the assistant cannot answer a question, we recommend contacting our team directly for more information.
By using the chat assistant, you acknowledge that the information you provide may be used by Paragon Fence & Outdoor to respond to your inquiry and provide service.
your choices
You can choose not to share certain information, but it may limit your ability to use some of our services. You can also opt out of marketing emails anytime by following the unsubscribe link in those messages.
policy updates
We may update this Privacy Policy as our business or legal requirements change. If we make significant updates, we’ll post a clear notice here or contact you directly.
contact us
Have a question about your information or our privacy practices?
Reach out at info@paragonfence.com.